Terms of sale

About us

Sandline is a lifestyle and outdoor clothing brand operated by Sand Line for Online Selling (سند لين للبيع عبر الإنترنت), a sole establishment licensed in Dubai, United Arab Emirates, by the Department of Economy and Tourism under E-Trader (Commercial) Licence No. 1621777, Commercial Register No. 2855296.

You can contact us on WhatsApp or at sandlinestudio@gmail.com.

Prices and payment

• All prices are in UAE dirhams (AED). Delivery is a flat Dhs. 20 per order and is shown before you pay.
• We accept card payments, Apple Pay and Google Pay, processed securely by Stripe.
• Your order is confirmed once payment is successful and you receive an email receipt.

Products

• We do our best to show colours and prints accurately, but screens differ and colours on fabric can vary slightly.
• Measurements in our size guide are approximate (±2 cm).
• If an item becomes unavailable after you order, we'll contact you and offer an alternative or a full refund.

Custom designs

• You confirm you own, or have permission to use, every image and text you upload.
• We check every design before printing and may refuse designs that are offensive, illegal or that copy someone else's trademark or artwork. If we refuse your design, we refund you in full.
• Previews on the website, including the “On a model” view, are a guide. The printed result can differ slightly in size, position and colour.
• Custom tees are made to order and can't be returned unless faulty or misprinted.

Delivery

Delivery times and details are in our Shipping & delivery policy. Delivery times are estimates, not guarantees.

Returns and refunds

See our Returns & exchanges policy. Nothing in these terms affects your rights under UAE consumer protection law.

Liability

Our responsibility for any order is limited to the amount you paid for it, except where the law doesn't allow this limit.

Governing law

These terms are governed by the laws of the United Arab Emirates.

Changes

We may update these terms. The version on the website when you place your order applies to that order.