Returns & exchanges

What you can return

• Tees bought from the shop, within 14 days of delivery.
• Items must be unworn, unwashed, with the original tags and packaging, and free of perfume, deodorant or marks.
• You can choose an exchange (another size or a different tee) or a refund.

Custom “Design your tee” orders

Custom tees are printed just for you, so we can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide before ordering.

If your custom tee arrives faulty or misprinted (different from the design you approved), tell us within 7 days of delivery with photos and we'll reprint it or refund you in full.

How to start a return or exchange

1. Message us on WhatsApp or email sandlinestudio@gmail.com with your name, order email and which item you'd like to return or exchange.
2. We'll reply with the return address or arrange a pickup.
3. Once we receive the item and check it, we send your exchange or process your refund.

Return delivery cost

For change of mind or size exchanges, the return delivery is paid by you. If the item is faulty, damaged or we sent the wrong item, we cover all delivery costs.

Refunds

Refunds go back to the card or wallet (Apple Pay, Google Pay) you paid with, within 5–10 working days after we receive and check your return. The original Dhs. 20 delivery fee isn't refunded unless the item was faulty or wrong.