Legal
Privacy policy
Your privacy matters to us. This policy explains what information Sandline collects when you use our website, why, and the choices you have.
Last updated: 8 November 2026
Information we collect
- Order details: your name, email, mobile number, delivery address and, if you choose, a map pin of your location.
- Custom designs: images and text you upload or type on the “Design your tee” page.
- Email list: your email address if you join “Join the line”.
- Messages you send us on WhatsApp or by email.
Payments
Card payments are processed securely by Stripe. Your card number goes straight to Stripe and never reaches our servers. We only see the order total, the last digits of the card and whether the payment succeeded.
How we use your information
- To process, deliver and support your order.
- To print custom designs you order.
- To contact you about your order or delivery.
- To send news and offers, only if you joined our email list. You can ask to be removed any time.
- To keep the website secure and prevent fraud.
Who we share it with
We never sell your information. We only share what's needed with the services that help us run the shop:
- Stripe, for payments.
- Our delivery courier, for your name, phone and address.
- Our email provider, to send order emails.
- OpenStreetMap, which shows the checkout map. If you place a pin, its location is used to look up the area name.
Cookies and your device
Your browser stores your cart and, to save you typing, your checkout details on your own device only. Clearing your browser data removes them.
With your permission (the cookie notice you see on your first visit) we use Google Analytics to understand how the shop is used, and the Meta (Instagram/Facebook) and TikTok pixels to measure our ads and show you relevant ones. These are only loaded if you press “Accept”. If you press “Decline”, none of them run. You can change your choice any time with the “Cookie settings” link at the bottom of every page.
How long we keep it
We keep order records for as long as needed for accounting and legal reasons. Custom designs that are never ordered are deleted. Email list addresses are kept until you unsubscribe.
Your choices
You can ask us to see, correct or delete your personal information, or to remove you from our email list. Email sandlinestudio@gmail.com and we'll respond within 30 days. We handle personal data in line with applicable UAE law.
Changes
We may update this policy from time to time. The date at the top shows the latest version.